Almart Privacy Policy

At Almart, your privacy and trust mean everything to us. 🐾
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services (collectively, the “Services”).
By using Almart, you agree to the practices outlined below.

🔍 Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email, shipping and billing address, phone number

  • Payment Data: Card details, billing info, and transaction history

  • Account Details: Username, password, preferences, and saved items

  • Order History: Products viewed, added to cart, purchased, or returned

  • Device Information: IP address, browser type, device ID, and session data

  • Communication Data: Messages, support requests, and feedback

🛠 How We Collect Information

Your data may be collected in several ways:

  • Directly: When you place an order, create an account, or contact us

  • Automatically: Through cookies, analytics tools, or tracking technologies

  • From Third Parties: Such as payment processors, shipping partners, or marketing platforms

🎯 How We Use Your Information

We use your information to:

  • Process and deliver your orders quickly and securely

  • Provide updates about order status or shipping

  • Personalize your shopping experience on Almart

  • Send you offers, updates, and helpful pet care tips (you can unsubscribe anytime)

  • Prevent fraud or unauthorized activity

  • Comply with legal, tax, and security obligations

🤝 Sharing Your Information

We only share data with trusted service providers who help us operate safely and efficiently:

  • Payment Processors: To manage secure payments

  • Shipping Partners: To deliver your products fast and safely

  • Marketing Platforms: To share updates and special promotions

  • Legal Authorities: Only when required by law

✅ We never sell, rent, or trade your personal information — ever.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your login, preferences, and cart items

  • Improve site performance and speed

  • Analyze traffic for a smoother experience

You can manage or disable cookies anytime in your browser settings.

🚫 Children’s Privacy

Almart does not knowingly collect information from children under 16 years of age.
If such data is discovered, it will be deleted immediately.

🔐 How We Protect Your Data

We use industry-standard security measures to keep your data safe:

  • SSL encryption for all transactions

  • Secure servers protected by firewalls

  • Restricted access to sensitive information

⚠️ While we take every precaution, no online system can guarantee 100% security.
Please use strong passwords and keep your account details private.

🧾 Your Privacy Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of promotional communications

  • Request a copy of your stored information

📧 To exercise your rights, contact us at support@almartshop.com